Service businesses like plumbers and HVAC technicians often waste time (and money) troubleshooting customer problems on the phone. To address this problem, TapHero has launched a mobile app that enables those businesses to monetize one-on-one video chats with customers. The technology is comparable to telemedicine, but for service providers.
In the plumbing industry, TapHero offers an immediate way for plumbers to diagnose simple issues or walk customers through minor repairs, all without needing to travel to the client’s location. For example, a plumber could guide a homeowner through unclogging a drain or resetting a water heater via a video call, providing
