At a swimming pool products and supply store, water is often your friend, except when it floods the parking lot.This was the...
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Online Exclusives
The Need for Soft Skills
Today’s workers require more than technical training to succeed, say panelists at the Workforce Development Roundtable on Capitol Hill in May.PHCC members...
Online Exclusives
Take a Stand on Trench Safety
The National Utility Contractors Association is urging plumbers and contractors involved with trenching operations to hold a Trench Safety Stand Down.Accidents caused by...
Online Exclusives
Plumber’s Compassion Helps Secure Kidney Donor
A Minnesota plumbing company’s compassion and generosity may have helped secure a kidney for an Austin woman in need of a transplant.In...
Online Exclusives
Plumber Jailed for Falsifying Gas Safety Tests
A British plumber was jailed for illegally issuing gas safety test certificates while posing as a qualified engineer.According to The Gazette, Neil...
Editorial
Plumber Finds a Better Way
When Zach Peterson started Exact Plumbing in 2006 with a pickup truck and a 12-foot Haulmark cargo trailer, another plumber predicted he’d...
Editorial
Keep Your Employees Engaged
It’s easy to copy a successful business model, but copying the model doesn’t necessarily mean copying the success. Today, more than ever,...
Online Exclusives
Florida Plumbers Embark on Mission to Nicaragua
Members of a Florida plumbing company are volunteering to build houses in Nicaragua as part of a four-week mission trip organized by...
Online Exclusives
What Should Your Customer Service Representative Know?
What are the most important qualities your customer service representative (CSR) should possess? Is it a smile that radiates through the phone?...
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How Do You Ensure a New Employee is a Good Fit for Your Plumbing Company?
Many plumbing contractors may have already made the move toward outsourcing payroll services, employee benefits and/or workers’ compensation/risk management. How many, though,...
Online Exclusives
OSHA Cites Alabama Plumbing Contractor for Ignoring Trench Safety Standards
Stephens Plumbing of Birmingham, Alabama, faces $43,800 in penalties for one willful and four serious safety violations after an inspector for the...
Online Exclusives
Maximize Safety on Your Next Work Van
Safety is everywhere on job sites. Regulations are put in place by government agencies to minimize the risk of injuries, equipment has...
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For Job Corps Apprentice, the Journey Begins
Raha Kambale, 20, has learned how to work with customers, install pumps, toilets, sinks, showers and more as part of a Job...
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OSHA Fines Plumbing Contractor for Fatal Cave-In
Twenty-one-year-old Jacob Casher was still a “new guy” employed by a Beaver, Pennsylvania-based plumbing company when he left home for work in September...
Online Exclusives
Plumber Industry News: Ditch Witch Presents Excellence Awards
Ditch Witch, a Charles Machine Works Company, presented Archie Sours of Ditch Witch Virginia with the 2015 Harold Chessnut Award and Kenny...
Editorial
Service Vans Serve Up Easy Access
For many plumbers, a service vehicle is essentially a tool of the trade that carries supplies and gets technicians from Point A...
Online Exclusives
Plumber Industry News: Kinetico Co-Founder Passes Away
William C. Prior, 85, co-founder of Kinetico home water treatment systems, passed away Feb. 28. In addition to his work with Kinetico,...















