If your business is booming and you need to add staff, or you’ve had an employee resign, you face the challenge of...
General
Displaying results 766-782 of 1123
Online Exclusives
Improve Your Training Effectiveness
A plumbing company is only as good as its team. When your customers think of your company, they’ll think of your employees....
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Diagnosing Pump and Well Problems
Diagnosing problems with a deep-water well can be difficult. Symptoms of a serious problem, like no water in the house, can be...
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Do Your Time-Off Policies Need a Reboot?
In 2015, former U.S. Secretary of Labor Thomas Perez was quoted as saying: “We are on the cusp of huge breakthroughs on...
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Tips to Improve the Customer Experience
When seeking to draw repeat business, the most important factor isn’t necessarily the quality of the service you provide or even the...
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Do You Need to Invest in a Chip Card Terminal?
My 17-year-old son recently opened a checking account. He rolled his eyes and shook his head “no” when the bank teller asked...
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Plumber Product News: Jan. 16, 2017
Water Cannon Poly Drive cleaning machines
The Poly Drive twin-cylinder pressure washer from Water Cannon features a Honda GX 690 engine and industrial-duty...
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Breaking Down Communication Barriers With Your Employees
If bees stayed in their hives every day, the miracle of cross-pollination — which creates the bounty of fruits and vegetables that...
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Strategies for Keeping the Best Employees
In addition to the national unemployment rate, the U.S. Department of Labor’s Bureau of Labor Statistics (BLS) calculates something each month called...
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PMI and AWE Collaborate on Water Efficiency Study in Five States
Plumbing Manufacturers International (PMI) and the Alliance for Water Efficiency (AWE) have announced a joint partnership on a study to determine potential...
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Don’t Miss Your 2017 Targets
The start of a new year is a time when business owners think about the goals, targets and objectives for the year to...
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Annual Surveys Name Top Performing Nexstar Member Companies
Nexstar Network recently announced the results of its annual employee engagement and customer satisfaction surveys.Nearly 240 North American plumbing, heating, cooling and...
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Are You Your Most Toxic Employee?
In a nutshell, a toxic employee is a person who is not just difficult to manage or get along with but whose...
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Plumbers Practice Holiday Generosity
From Salvation Army red kettle campaigns to Christmas toy drives, there is no shortage of giving back this time of year. Plumbers...
Editorial
Kansas Plumber Evolves to Stay Prosperous as Industry Changes
When Archie Conduff founded his plumbing company 50 years ago, he knew he wanted to focus on new home construction. In 1966,...
Editorial
Family-Run Company Keeps Focus on Customers
Being a well driller in a state where there has been a drought for several years can be a tough task. While...
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8 Payroll Tax Mistakes to Avoid
Maybe you’re weighing the pros and cons of hiring your first employee. Maybe you’ve had employees for years and have been handling...







