General

It isn’t the truly terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. With...

Running a business means you’ll eventually face competition. In fact, you probably had competitors in your market as soon as you opened...

As the baby boomers — those born between 1946 and 1964 — retire in droves, and Generation X — born between 1965...

As an employer, you don’t always know what your team members are dealing with in their private lives. When there is a...

You don’t ever want to be rude to clients, but sometimes they get a little more involved than you’d like while you’re...

Who would you choose? A plumber coming to your door in ripped and dirty jeans, soiled T-shirt and muddy shoes? Or one...

Hobbies and work don’t often intersect in the business world. But at Cliff’s Classic Care Plumbing, co-owner Cliff Lao combines a passion...

When Hurricane Matthew hit the East Coast of the U.S. in October 2016, Atomic Plumbing & Drain Cleaning knew it would likely...

Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why the undercover interview...

My background is in business — design, marketing, community relations, business development. They’re all important to running a business of any kind....

It’s important that you have a happy workforce. A happy workforce means better retention, which means much less time and money spent...

The new EZconnex Float Switch Connection System from SJE-Rhombus eliminates junction boxes inside the wet well where bad connections or water wicking down...

If you found a treasure map that you knew for sure would lead to a pile of treasure, would you follow it?...

All Clear Plumbing in Greenville, South Carolina, opened in 2012 with a goal of offering a full range of services focusing on...

For years, Cary Hansen felt like he owned just a job while running his business, Hansen’s Plumbing & Mechanical in Ventura, California....

Kansas’ Superior Plumbing has found a unique niche — installation of medical gas pipes — to separate it from its area competitors,...

Some days it is hard to believe that I have been with Royal Flush for 10 years. But then I take a...