General

Plumbers know that happy customers are the best kind of customers. They pay on time, they call back for more work, they...

“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...

When I started working in the industry about the only time you saw a pressure distribution system was in the bed of...

American Standard has named Roger Wakefield, master plumber and owner of Texas Green Plumbing in Dallas, as the winner of its Plumber...

About five years ago, Dave Jones Inc., a plumbing company in Madison, Wisconsin, bought its first Sidekick pipe-threading machine, manufactured by Wheeler-Rex....

The Grundmeiers want to do more with their plumbing company’s annual Pay It Forward project, in which they tackle a bathroom renovation...

More businesses are starting their own blogs. Financial planners have them. Doctors and dentists have them. Marketers definitely have them. And service...

Master plumber Ed Zeitler has invested in a lot of tools and equipment over decades of plumbing. But one has proved especially...

Word-of-mouth referrals often serve as a plumber’s best, and least expensive, form of marketing. But at Zeitler Plumbing in Cecil, Wisconsin, third-generation...

As California continues to recover from drought, the state’s residents are finding resourceful ways to trim their water consumption. Businesses large and...

Water-efficient toilets could potentially save up to 360 billion gallons of potable water per year across the country, according to new research...

Unless you are naturally pessimistic, you probably don’t spend too much time thinking about disaster hitting your business. But the reality is...

As buildings continue to age, and renovations continue to expand, it is becoming apparent to many in the commercial building world that...

It isn’t the truly terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. With...

Running a business means you’ll eventually face competition. In fact, you probably had competitors in your market as soon as you opened...

As the baby boomers — those born between 1946 and 1964 — retire in droves, and Generation X — born between 1965...

As an employer, you don’t always know what your team members are dealing with in their private lives. When there is a...