As an employer, you don’t always know what your team members are dealing with in their private lives. When there is a...
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Online Exclusives
5 Types of Curious Customers
You don’t ever want to be rude to clients, but sometimes they get a little more involved than you’d like while you’re...
Editorial
2017 TV/Video Inspection Directory
View the 2017 Plumber Magazine TV/Video Inspection Directory »
Editorial
Device Makes Pressure Testing Easier, Faster for Plumbers
There was a time when master plumber Tim Breault used to take showers at work — and not by choice. But those...
Editorial
Appearance Is the First Step in Keeping Customers
Who would you choose? A plumber coming to your door in ripped and dirty jeans, soiled T-shirt and muddy shoes? Or one...
Editorial
Arizona Plumber Uses Classic Cars to Get Attention
Hobbies and work don’t often intersect in the business world. But at Cliff’s Classic Care Plumbing, co-owner Cliff Lao combines a passion...
Editorial
It Could be Time to Add Credit Card Readers to Your Business
My 17-year-old son recently opened a checking account. He rolled his eyes and shook his head “no” when the bank teller asked...
Editorial
Plumbers Look at Geothermal Heating for Pools
More and more owners of home pools — be they new or existing — are converting the heating systems from gas to...
Editorial
Riding out the Storm
When Hurricane Matthew hit the East Coast of the U.S. in October 2016, Atomic Plumbing & Drain Cleaning knew it would likely...
Editorial
Ohio Plumber Finds Natural Growth in Drain Cleaning
When Ted Curtis and his sister, Tammy Owens, started Emergency Mr. Plumber in 1990, the company’s primary focus was plumbing. After 10...
Online Exclusives
Use an 'Undercover Interview' to Weed Out Undesirable Candidates
Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why the undercover interview...
Online Exclusives
Industry Group Addresses Safety Issues With New Video Series
Poor air quality and visibility. Fire hazards. Chemical exposure. These hazards, and more, are often faced by plumbers and other construction workers...
Online Exclusives
Fix a Leak Week Brings Awareness to Plumbing Problems
An estimated 12 percent of the water that supplies U.S. households is wasted on leaks, according to a 2016 study by the...
Online Exclusives
4 Things to Remember When Dealing With Your Business Partners
They say that you should never go into business with friends or family. But maybe that warning comes too late in your...
Online Exclusives
Leading When You’re Short on Technical Know-How
My background is in business — design, marketing, community relations, business development. They’re all important to running a business of any kind....














