Annual Surveys Name Top Performing Nexstar Member Companies

Nexstar Network recently announced the results of its annual employee engagement and customer satisfaction surveys.Nearly 240 North American plumbing, heating, cooling and electrical contractors participated in the employee engagement survey, conducted for Nexstar by Aon Hewitt between March 8 and April 22. According to responses from employees of Nexstar member companies, Nexstar contractors achieved an engagement index of 80 percent favorable, compared to a 62 percent favorable score for the U.S. workforce. The score is the average rating across five index items, which measure the “degree to which employees are psychologically invested in the organization and motivated to contribute to