If you found a treasure map that you knew for sure would lead to a pile of treasure, would you follow it? Or if you learned a secret trick to suddenly start getting happier customers who leave glowing reviews online and call you back for more work, would you deploy that secret trick?Well, such a treasure map and secret trick exists: customer service.Before your eyes glaze over because you’ve heard it a million times before, you should read this because it may be a completely different approach than you are used to.When most companies think of customer service, they see
