Modern Software Tools Prove to be Financial Game-Changer for Plumber

When Kevin Couper bought Kyle Plumbing in Deerfield Beach, Florida, in 2023, he knew the company had what house flippers might call “good bones.” But the 37-year-old entrepreneur, who has a strong financial-services background, also knew the business would need significant modernization to maximize its potential. So he systematically began to integrate digital technologies into the business, starting with ServiceTitan, a business-management software that handles everything from dispatching, financial reporting and job scheduling to customer payments, payroll and job estimates.“It was a game-changer financially,” he says. “We had tons of customers that owed us money and had to make a lot