Online Exclusives

You’ve seen the class-action lawsuits in the news that stem from low-quality materials. Customers don’t always know better, so it’s up to you to educate them.

Join us for two days of equipment demos on Sept. 29-30, 2020, at Nissan Stadium

Determining how much your company is worth is complicated and often unnecessary. But you can use these tools to get a rough estimate for peace of mind.

From new types of battery-powered equipment to a continued push for smartphone compatibility, manufacturers used the AHR Expo as an opportunity to show the various ways they’re staying at the forefront of technology

A roundup of recent industry news exclusively for plumbing professionals

Here are the latest product offerings for the plumbing industry

If you choose to implement pre-employment drug screenings at your company, it’s crucial to create an efficient process that produces quick and accurate results

A business texting tool can help you reply to customers quickly and land more jobs

Don’t waste your time trying to attract customers with tactics based on outdated information. Here’s the latest about the types of marketing that people truly respond to.

Ohio contractor finds reliable business by convincing most of its restaurant customers to commit to regular drain cleaning

If some of your work entails using heavy equipment, when is it a good time to get away from renting and move toward the ownership route on a machine? Here’s a list of factors to help guide the decision.

It’s possible to always provide for customers in their time of need while still ensuring your employees maintain a healthy balance between work and their personal lives

The age of social media has expanded the ways companies can reach people and promote their services, but as these companies prove, methods like door-knocking and coupon discounts can still be highly effective

The broad strokes of a successful installation include proper flange, gasket and bolt selection, as well as bolt torque pounds. Here are some more details on the process.

Good managers are critical to any organization’s success, but it’s not always as simple as promoting your top employees

There are common wrenches that are found in all plumbers’ toolboxes, but there are also many others that can be valuable assets depending on the specifics of your work

Pay matters to an extent but not as much as you think. The key to employee retention resides in the perks and benefits you provide that create a pleasant workplace.