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Entries Tagged Customer Relations

What Makes a Top-Level Service Experience

What Makes a Top-Level Service Experience

It’s more than just getting a job done correctly. You must deliver an experience that customers trust and want to return to.
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A Plumber’s Guide to Selling Anything to Anyone

Simple honesty with customers is the best way rather than high-pressure sales tactics
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Job Site Photos Are Worth Thousands of Dollars

Documentation is crucial to protecting your company’s bottom line. You cannot take too many pictures of sites, rental equipment, roads and driveways.
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Growing a Healthy Customer Base Through Relationship Building

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How to Get Rid of Your Customers: Don’t Use Drain Cleaning Tools

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Contractor Shares His Wisdom in Homeowner Guidebook

With encouragement from a business coach, Jason Birdsong wrote a book to help homeowners hire service companies and avoid scams and mistakes
Transparent Pricing Key to Customer Trust

Transparent Pricing Key to Customer Trust

Why Now is the Best Time to Become a Plumber: DIY Disaster Edition

Plumbers, Patching, and the Great Debate

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Valuing Customer Education Over Hard-Sell Tactics

Arizona’s Peerless Plumbing believes strongly in certain ethical business practices
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5 Tips for Tackling the Holiday Plumbing Rush

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Tankless Water Heater Troubleshooting: What You Need to Know

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The Plumbing and Fashion Paradox: Dress Smart for the Job

Key Compliance Measures For Your Customer Relationship Management System

Key Compliance Measures For Your Customer Relationship Management System