Four years ago, when I talked with Wright Thompson about his book The Cost of These Dreams, he called Taylor Swift “the most incredible...
Entries Tagged Employee Relations
Editorial
5 Steps to Turn Negative Thoughts Into Positive Actions
Do you have a Negative Nancy or Toxic Tim that you’re keeping longer than you should? Would you let them go if...
Editorial
Navigating Challenge Together Is Part of Being a Plumbing Team
Being on the board of a few different organizations in the small community I live in has opened my eyes to how...
Online Exclusives
Navigating the Legal Pitfalls of Workers’ Comp
To run a successful operation, employers must safeguard their greatest asset – their employees.
The unpredictability of accidents and injuries in the workplace...
Online Exclusives
6 Ways to Polish a Tarnished Reputation as an Employer
Employer branding is the external perception of what it’s like to work at your company. It has always existed in some form,...
Online Exclusives
Dynamics Shift as More of Gen Z Enters the Workforce
The newest coming-of-age cohort that’s beginning to shift workplace dynamics is Generation Z, generally defined as the 72 million or so people...
Online Exclusives
Don’t Be An Impediment to Employee Advancement
If you want your business to outlast you, you’ll need to put a succession plan in place.
But for any succession plan to...
Editorial
4 Top Strategies For Successfully Training a New Plumber
“I learned so much during orientation. I took some notes, but I’m sure I won’t remember half of what they told me...
Online Exclusives
What’s Sinking Your Employees’ Well-Being?
The sinking of the Titanic stands as a tragic and haunting reminder of human fallibility. Surprisingly, the parallels between the Titanic disaster...
Online Exclusives
Hawaiian Plumber Brings the Aloha Spirit to His Business
Deven Tells aptly named his company All Aloha Plumbing. The Hawaiian native firmly believes in the “aloha” ethos for self, individuals and...
Online Exclusives
Looking at Financial Wellness as a Key Employee Benefit
Small-business owners have a natural interest in keeping their employees happy, productive and motivated.
One of the best ways to accomplish these goals...
Online Exclusives
Contractor's Training Methods Benefit From Virtual Reality Tech
Virtual-reality training for plumbing technicians sounds about as plausible as clog-proof toilets.
But at High 5 Plumbing in Colorado, it’s a reality as...
Editorial
7 Steps to Get Your Employees Moving
They’re here, but they’re not here. My staff isn’t committed, and it’s obvious to me and our customers. We’re in trouble.”
“To say...
Online Exclusives
Use the Holiday Season to Showcase Your Employee Appreciation
The holiday season is a time for joy, generosity, gratitude and gift-giving. And if that informs the way we treat our friends...











