The other day I was doing some cleaning out of boxes we still had from when we moved into our house five...
Entries Tagged Employee Relations
Editorial
You Had a Training Session and Nobody Learned Anything
Each year, businesses waste thousands of dollars on training that doesn’t deliver expected results. Consequently, many company owners or managers determine that...
Online Exclusives
Proper Evaluation of Safety Culture Goes Beyond the Numbers
For most companies, having zero injuries is the ultimate safety goal, but this can be very hard to attain especially when you...
Online Exclusives
Fight Imposter Syndrome
There’s an insidious virus infecting the American workplace and it doesn’t start with a C and end with 19.
It’s called imposter syndrome,...
Online Exclusives
Livestreaming Plumbing Jobs Bolsters Company's Efficiency
Like so many plumbing business owners today constrained by a tight labor market, Lindsay Goodson needs to make every minute of every...
Online Exclusives
Avoid Complacency on the Job Site
What is complacency in the workplace? It can be defined as self-satisfaction, especially when accompanied by unawareness of actual dangers or deficiencies....
Online Exclusives
Think Rightsizing Rather Than Downsizing For Your Business
During seasons of economic uncertainty, business owners must sometimes make difficult decisions about their workforce. In some cases, this might mean putting...
Online Exclusives
Positive Reinforcement Is a Value Proposition
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
Online Exclusives
Revolutionize Recruitment by Turning Ex-Employees Into Brand Ambassadors
In the seemingly neverending struggle to find quality employees in one of the tightest and most competitive labor markets in recent memory,...
Editorial
Three Ways to Build Teamwork
If any of you have children around the ages of probably 5-to-teenager range and let them play gaming systems, you’ve probably heard...
Online Exclusives
Why Mental Health Is the New Frontier in Job Safety
Psychological safety is the new frontier in the field of occupational health and safety (OH&S), according to Kim MacDonald, founder and CEO...
Editorial
The Top 4 Strategies to Train Your New Service Technician
I learned so much during orientation. It’s too bad I won’t use most of it for six months. I took some notes,...
Editorial
Plumber Downsizes in Order to Keep Family Business in Operation
When Bob Baker assumed ownership of Baker Plumbing, his family’s well-established business in Calgary, Alberta, he kickstarted an aggressive growth strategy, guided...
Online Exclusives
A Sexual Harassment Policy Could Head Off a Liability Disaster
Failing to prevent and address sexual harassment on the job can have serious consequences. A Florida septic company learned that lesson in...









