Entries Tagged Employee Relations

Picture this situation: A skilled technician calls in their resignation tomorrow. What happens next? Jobs pile up, schedules get disrupted, your remaining...

Contractors should strongly consider implementing a mentorship program within their companies, not only to build valuable skills, but also to foster strong...

Time bleeds differently than money. Money disappears from obvious places. You can see it drain from bank statements and invoices, but time...

Every contractor I know has a few hard-earned scars from the school of experience. In this business, lessons usually come with a...

It starts innocently enough. You want to ensure everything runs smoothly, so you check in often. Someone misses a minor detail, and...

Have you ever wondered what will happen to your business if there isn’t a family member ready or willing to take over? For...

The home service market is surging, spurred by rising rates of homeownership as well as the average age of homes passing the...

Many companies keep employee pay shrouded in secrecy while other employers make such information known to their workers. So, what are the...

Pete Peterman launched Peterman Heating, Ventilation and Air Conditioning in 1986 in Indianapolis. Twenty-five years later, when son Chad joined the company,...

In today’s labor market, retaining employees is almost as challenging as hiring new workers. Companies don’t want to lose any employees to the...

With the plumbing industry facing an acute shortage of technicians, Tim Rausch — owner of Tim Rausch Plumbing in Appleton, Wisconsin —...

How much of a negative impact can the bad apples in your organization have? Is having no bad employees a realistic goal? First things first:...

For someone who never intended to become a plumber, Tim Rausch — the owner of Tim Rausch Plumbing in Appleton, Wisconsin —...

As plumbers, you’re used to solving problems — pipes burst, drains clog and water heaters fail, and you’re the ones to fix...