Finding the words to describe a job isn’t easy. While there’s no way to include every little detail, it’s important to convey...
Employee Articles
Online Exclusives
Don’t Be a Business Owner Who Wastes Employees’ Time
You've heard the phrase, “time is money.” For plumbers, that is often true in a very literal way. We can only serve...
Online Exclusives
Should You Combine Vacation, Holiday and Sick Days Into a Single Benefit Pool?
Vacation. Sick time. Holidays. Personal days. If you offer some or all of these to your employees, it can be dizzying to...
Online Exclusives
10 Common Responses You Should Never Utter to Employees
We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m not...
Online Exclusives
How to Have Both Freedom and Control as a Business Owner
If you’re like the majority of business owners, you started your own business because you wanted the freedom to do things your...
Online Exclusives
Lessons Learned From the Challenges of Business Growth
Like almost all plumbing companies, our origin story is humble. That's how plumbers start businesses. One truck, home-based, the whole nine yards.
We...
PRIER Products names new research and development engineer
PRIER Products announced the appointment of a new research and development engineer, Will Seitter. He has a mechanical engineering degree from the...
Online Exclusives
Should You Add Marijuana Guidelines to Your Employee Handbook?
Thirty states have legalized medical marijuana and nine of those have also legalized it for recreational use. This has caused confusion for...
Online Exclusives
How to Handle a Good Employee Quitting
We often spend more time with our work family than our real family. I use the word “family” because we end up...
Online Exclusives
Help Your Business Run Smoothly With Written Policies and Procedures
When pointing out a mistake made on the job, has an employee ever thrown it back in your face saying he or...
Online Exclusives
Image is Everything in the Plumbing World
Society views the plumber as an uneducated, dirty, dopey, polluted guy with his “plumber’s crack” bent over repairing a toilet.
But why? What...
Online Exclusives
Fostering a Good Relationship Between Office and Field Staff
Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...
Online Exclusives
Attracting Plumbing Talent Through Unique Perks
Attracting and retaining skilled workers is an ongoing battle in the plumbing industry these days. And to emerge victorious from that battle,...
Online Exclusives
5 Words Every Plumbing Contractor Should Know
I remember sitting in my dad’s truck watching him frantically try to find a pay phone while his pager continued to go...













