One of the great things about being a small-business owner or manager is that you can delegate various tasks to other people...
Employee Articles
Online Exclusives
5 Ways To Motivate Your Team
If you run a growing plumbing company then you know this already: One of the biggest challenges is building a team that...
Online Exclusives
Why Hiring Veterans Can Be Good for Business
There are countless good reasons to hire veterans at your company, starting with the simple fact that it’s the right thing to...
Online Exclusives
Company’s Solution to Skilled Worker Deficit? Create Its Own
Plumbing is a trade, and trade skills get short shrift in a society riveted to the notion that everyone should have a...
Online Exclusives
Need to Hire Drain Cleaners and Plumbers? Start Here
Hiring a new employee can be grueling but writing the job description doesn't have to be. The job description will be the...
Editorial
With a Focus on Customers, Plumbing Firm Finds Fast Growth in Five Years
Business prospects are bright for The Sunny Plumber. Since it was launched in Arizona in 2013, the plumbing company has already reached...
Online Exclusives
10 Ways to Build a Better Workplace
In many areas of the country, the labor market is tight. Help wanted signs seem to be popping up everywhere. And younger...
Online Exclusives
The Drain Business: Recruitment and Retention
Growing a drain cleaning or plumbing business comes with many challenges. Finding new clients is only half the battle; creating a team...
Online Exclusives
Is It Time to Consider a Profit-Sharing Program?
The business is doing well and you’d like to show your employees some extra appreciation — and maybe encourage them in a...
Editorial
Celebrating an Anniversary
It can be tough having a family-run company that spans multiple generations. Many things have to fall into place: the children must...
Editorial
Knowing the Benefits of Both Union and Non-Union Employees
Once a stronghold of the middle class, labor unions have seen a steady decline in membership, particularly in the private sector —...
Editorial
Keeping the Business Growing Shouldn’t Be Done by You Alone
I spent my early adulthood working in restaurants. In these businesses, there are clear lines of delineation for responsibilities. There’s a front-of-house...
Navien expands staff with boiler product manager hire
John Kopf has joined Navien as a boiler product manager. He will be responsible for leading efforts to identify future product needs,...
Online Exclusives
Promoting Diversity in the Plumbing Trade
The first time I went to a plumbing trade show it was blindingly obvious that I was wading through a sea of...











