The sweltering heat of summer is upon us. For plumbers working out in the field, hot days can be both exhausting and...
Employee Articles
Online Exclusives
Smart Employers Ask These Interview Questions
You have probably done many interviews at this point in your career. You post a job ad, find a handful of good...
Online Exclusives
7 Great Reasons to Hire a Veteran
Unemployment continues to plague many veterans once they leave the military. Despite their years of dedicated service and a wide variety of...
Online Exclusives
Helping Employees Embrace Change
It is a widely held belief in business that if you aren’t growing, you’re dying. Growth is exciting in a lot of...
Online Exclusives
Prepare Employees to Make a Good First Impression
“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...
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Planning for Worst-Case Scenarios
Unless you are naturally pessimistic, you probably don’t spend too much time thinking about disaster hitting your business. But the reality is...
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Watch Out for These Nasty Employee Behaviors
It isn’t the truly terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. With...
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10 Tips for Hiring Millennials
As the baby boomers — those born between 1946 and 1964 — retire in droves, and Generation X — born between 1965...
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How to Help Employees Through Personal Crisis
As an employer, you don’t always know what your team members are dealing with in their private lives. When there is a...
Online Exclusives
Use an 'Undercover Interview' to Weed Out Undesirable Candidates
Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why the undercover interview...
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Leading When You’re Short on Technical Know-How
My background is in business — design, marketing, community relations, business development. They’re all important to running a business of any kind....
Online Exclusives
How to Improve Employee Morale — Without Pay Raises
It’s important that you have a happy workforce. A happy workforce means better retention, which means much less time and money spent...
Online Exclusives
Shift Your Customer Service Mindset
If you found a treasure map that you knew for sure would lead to a pile of treasure, would you follow it?...
Online Exclusives
California Plumber Finds Both Work-Life Balance and Business Growth
For years, Cary Hansen felt like he owned just a job while running his business, Hansen’s Plumbing & Mechanical in Ventura, California....

















