Employee Articles

Your everyday health can sometimes take a backseat when you’re working hard out in the field, but that’s exactly where good safety practices start

Are you asking potential hires the right things to test their compatibility with your team?

Former military personnel strive for leadership, make great team members, and bring many skills that could help build a plumbing business

Effective communication is the key to making change stick in your company

Train your employees thoroughly on how you want your company represented via email and over the phone

Panic won’t set in when a business emergency arises if you have a solid response plan you can turn to

Backstabbing, shirking responsibilities and planting seeds of distrust should get these nightmare workers the pink slip

Don’t believe the negative stereotypes you hear about the younger generation of workers

Personal matters are personal. But when they infiltrate the workplace, it's important for an employer to know how to best handle the situation.

You’ll be shocked by what another employee can discover when talking to potential hires

If you entered the industry with a lot of business acumen but room to grow in the plumbing trade itself, being in a leadership position can be difficult. But it’s still possible to gain the respect of your employees.

The ability to give your employees pay increases is nice, but it's not always an option. Here are some alternative ways to keep your people happy.

Customer service is a no-brainer tactic for creating more loyalty and higher revenue. But are you absolutely sure that you’re approaching it in the right way?

As the adage goes, it’s better to work smarter than harder. Here’s how one business owner increased profits as well as his free time.