Employers may not like to pay overtime, but not abiding by state and federal rules can land them in hot water. It...
Entries Tagged Employee
Online Exclusives
Handling Employee Relations During a Pandemic
For more than half a year, we’ve been living with the tension of this pandemic. It’s wearing on all of us.
Living under...
Online Exclusives
Selling the Plumbing Trade to a Young Generation Focused on College
One of the most overwhelming tasks today in the plumbing industry can be human resources management. Or, to more simply state it...
Online Exclusives
How to Manage Employees Who Don’t Get Along
Most of us have people who just rub us the wrong way. It’s part of human nature. You’re not going to like...
Online Exclusives
Why Good Employees Leave and What to do About it
The impact felt when an employee leaves is exacerbated when labor markets are tight. Leaders at all levels in a company need...
Online Exclusives
How to Handle Toxic Employees
Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.
But all...
Editorial
5 Steps to Battle Burnout for Your Busy Crew
The team is exhausted. They’re burned out, and I am too. I don’t know if we can recover. We’ve been working at...
Online Exclusives
Emphasis on Technician Training Yields High Levels of Customer Service for Contractor
There’s no lack of competition in the markets served by Plumbing Systems Inc., a plumbing, heating, cooling and drain cleaning company based...
Online Exclusives
How Leaders Can Improve Workplace Communication
There are many problems that can be solved through better communication. Teams that communicate well together tend to be more productive and find...
Online Exclusives
Keep Employee Engagement High
Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...
Editorial
Industry News - July 2020
Rajendra retires as executive chairman of A. O. Smith Water Heaters
A. O. Smith Water Heaters announced that executive chairman Ajita Rajendra retired effective May...
Online Exclusives
Effective Employee Recognition Is About Tailoring to the Individual
Most employers operate employee recognition programs, marking everything from good performance to job longevity. But that doesn’t automatically produce engaged employees. There...
Online Exclusives
Promoting Equality in the Plumbing Industry
The plumbing industry is overwhelmingly white. I'm white. The odds are that you, the reader, are also white.
With that said, how do...
Online Exclusives
How to Ensure Employee Safety Amidst the Ongoing Pandemic
As we enter the next leg of the COVID-19 pandemic, many business owners are beginning to wrestle with a crucial question: How...











