Featured Articles

This is a business of delivering bad — and sometimes expensive — news to homeowners, so it’s vital to have their confidence first or risk losing their loyalty

Podcast, The Fix, will feature professionals and advocates discussing careers in the trades, including how to grow the talent pipeline and advance the industry

Remain relevant and add specific value for your customers by staying on top of significant trends driving the marketplace

Customers don’t like price increases, but if you get the messaging right, you can usually avoid pushback and still retain their business

Here’s a look back on some of what contractors shared in the pages of Plumber magazine in the past year

Each machine has its advantages depending on what you value most

With countless avenues available for people to communicate with your business, it can be challenging to keep up with all the messages and questions. But ignoring isn’t an option if you want to attract and retain customers.

For customers on septic systems, multiple plumbing issues can result in odors in buildings but the fix is usually straightforward

A Houston plumber found cash and checks connected to a 2014 theft in a wall behind a toilet at Lakewood Church

Small businesses are vulnerable to cyber attacks because they’re more unlikely to be equipped to handle them, so it’s wise to seek out some protection in the form of insurance

Supply boxes provide a nice finished appearance and easy access to water shutoff valves for customers, but as the installer, there are factors you’ll want to consider in order to choose the right option

These companies highly value showcasing their professionalism in various ways in order to attract and retain customers

Partnerships can be difficult, but if organized the right way they can also provide great benefits for your business