Featured Articles

Due to the pandemic, virtual service calls became a necessity for Alphalete Plumbing, but going forward the company plans to maintain it as a permanent part of operations

Is pipe lining truly worth it? An industry veteran breaks down some numbers using a fictional scenario.

If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.

Before putting a gas-fired water heater through an extensive series of tests, there is a lot that can be learned about its combustion process by simply studying the burner flame

Quick and efficient communication leads to better job outcomes and allows contractors to respond to job emergencies promptly

Turnover is inevitable no matter how great your company is to work for. When it happens, you want to have an appropriate response.

Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be

Most contractors are cognizant of the benefits of installing PEX pipe in residential plumbing systems, but they might not be fully aware of the advantages of incorporating it into multipurpose plumbing and fire sprinkler systems

This photo gallery features contractors who have been recently profiled in Plumber magazine

Here are some common misconceptions about water damage and what you can do to help educate your customers

Try to avoid that initial reaction of frustration and think about what you should be doing on your end to set up employees for success

T ‘N G Plumbing gains a couple of national sponsors for the eighth year of its Pay It Forward program

Courtney Wilkinson found her way to plumbing because it was the family business, and she’s trying to do her part to make the industry more accessible to women

Diagnostic equipment adds a valuable service to your offerings, but it’s important to do your research ahead of time so that you get exactly what you need