Plumbers know that happy customers are the best kind of customers. They pay on time, they call back for more work, they...
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Plumbing Company’s Charitable Project Grows in Fourth Year
The Grundmeiers want to do more with their plumbing company’s annual Pay It Forward project, in which they tackle a bathroom renovation...
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Replenishing the Plumbing Ranks
When Richard Trethewey is asked about his general take on the plumbing industry, he usually references the skills gap.“The average plumber is...
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The Benefits of Blogging
More businesses are starting their own blogs. Financial planners have them. Doctors and dentists have them. Marketers definitely have them. And service...
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Home Renovation Show’s Longtime Plumbing Expert Reflects on Industry Changes
One might say that plumbing is in Richard Trethewey’s family DNA. His great-grandfather, Harry, founded Trethewey Brothers Inc. in Boston in 1902...
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Radio Ads Build Plumber’s Brand
Word-of-mouth referrals often serve as a plumber’s best, and least expensive, form of marketing. But at Zeitler Plumbing in Cecil, Wisconsin, third-generation...
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Widespread Use of Efficient Toilets has Major Water-Saving Potential
Water-efficient toilets could potentially save up to 360 billion gallons of potable water per year across the country, according to new research...
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The Lowdown on Whole-House Water Filtration
Many homeowners are concerned about the quality of water coming into their homes. They hear horror stories like what happened in Flint,...
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Spartan Machine Saves Thanksgiving Dinner
From the classic trucks he runs to the vintage uniforms he wears, second-generation plumber Cliff Lao has been strongly inspired by his...
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5 Ways To Beat Your Competition
Running a business means you’ll eventually face competition. In fact, you probably had competitors in your market as soon as you opened...
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10 Tips for Hiring Millennials
As the baby boomers — those born between 1946 and 1964 — retire in droves, and Generation X — born between 1965...
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5 Types of Curious Customers
You don’t ever want to be rude to clients, but sometimes they get a little more involved than you’d like while you’re...
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How to Improve Employee Morale — Without Pay Raises
It’s important that you have a happy workforce. A happy workforce means better retention, which means much less time and money spent...
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Make Your Time Behind the Wheel More Productive
During the busy months, time seems to just slip away. One minute you are drinking your morning coffee and checking your email....













