Featured Articles

Californian contractor helps customers fix their radiant heating problems and teaches them about different product options in the process

San Diego contractor develops a unique way of finding skilled workers — starting her own training school

Every plumbing company wants to become as efficient as possible in its operations. But there’s more than one way to get there.

Effective communication is the key to making change stick in your company

A happy customer is a loyal customer, and good communication is the first step

Minnesota’s T ‘N G Plumbing teams with partners to put $55,000 of work into the home of a family of four as part of its annual Pay It Forward program

'This Old House' increasing efforts to recruit more young people into the skilled trades and fill the skills gap

Keeping a regular blog can be especially valuable for service companies

'This Old House' has been educating plumbing contractors and homeowners for decades, and Richard Trethewey has been along for the entire ride

Ed Zeitler’s recipe for effective marketing has been a combination of a catchy slogan and his children doing the radio recording

The five-state study by AWE and PMI concluded that 360 billion gallons of water could be saved per year nationwide if the replacement of non-efficient models can be accelerated

If you have concerned customers who want to filter all of the tap water that enters their home, here’s a crash course on whole-house systems

When emergency or tough jobs arise, an Arizona plumber relies on the same brand of tools that served his father well for years

Competitors will always be there, but it’s up to you whether they impact your business