Featured Articles

It’s time to evaluate whether the pens, key chains and other promotional items you hand out convert to new business for your company.

As the adage goes, it’s better to work smarter than harder. Here’s how one business owner increased profits as well as his free time.

Superior Plumbing has to maintain special certifications for three of its technicians, but the work also provides higher profit margins.

If your best candidate counters your wage offer, do you negotiate or keep interviewing?

Copper has been a mainstay in hydronic applications, but the benefits of PEX also make it a viable solution.

Some free newspaper publicity can expose you to potential new customers. But the quality of that coverage greatly depends on you.

The versatile tool can be a valuable addition to your equipment arsenal.

You might need cash fast, but before taking on debt it’s important to weigh the pros and cons.

Put yourself under the microscope and see if you have any bad habits that are holding back the company.

More fire sprinkler systems are being installed in residential homes, making it vital to understand how water system components function alongside them.

Washington state’s Camp Gallagher reopened this past year after a six-year hiatus.

While charitable causes are the focus, service clubs provide a win-win opportunity that could also be a benefit to your plumbing business.

Many homeowners go the traditional route when replacing a water heater because they’re not aware of other options. Teach them about the efficiency benefits of hybrid technology and you might gain a customer for life.

An annual review is an opportunity to build relationships and motivate your staff.