Small Business Articles

I have now worked in the wastewater industry for 37 years. One might think of retiring after 37 years. One’s wife might...

Once you’ve grown past five employees, winging it stops working. You cannot keep eyes on everything yourself, and you cannot personally train...

In many trades, when someone with years of experience buys a business of their own, you often hear them say that while...

Finding good employees is difficult. Keeping them on board is no picnic, either. But at Hoover Electric, Plumbing, Heating & Cooling in Troy,...

In today's competitive business landscape, achieving operational efficiency and maximizing profitability is crucial for long-term success. To optimize resource allocation, control costs, and...

There’s a common refrain employees hear these days: “AI isn’t coming for your job. It’s the person who understands AI who will...

At Cornel’s Plumbing, Heating & Air in Portland, Oregon, culture is always top of mind, according to Westie Magnuson. Magnuson’s official job title...

No business owner wakes up excited to raise prices. For many, it feels uncomfortable, risky, and even a little personal. You worry...

John Bottala, Western Rooter & Plumbing CEO, says he is not happy about the price gouging and overinflated quotes he’s been seeing...

Plumbing-Heating-Cooling Contractors — National Association (PHCC) has unveiled its new Visionary Peer Groups, a collaborative, coach-facilitated community designed to help plumbing, heating and...

You’ve secured the job. Your crew is ready. Yet, before any work is done, the prospective client Googles your firm. They find a negative review:...

Most of us have been there. A deadline whooshes by, a teammate consistently shows up late, or someone just isn’t pulling their...

As an owner/operator of a small plumbing business, it can be overwhelming to juggle multiple priorities on a daily basis. It’s inevitable that...

As the year winds down and the holidays approach, most business owners in the trades busy themselves with wrapping up projects and...