I’ve talked about being professional in this column many times. There are many ways to come across as professional: dressing nice, coming prepared with the right tools, and being on time for the job.
There is one other way we haven’t touched on a lot: knowing what to say and what not to say. I recently ran into this scenario when I had a plumbing, heating and cooling company at my house giving me a quote on a project I was looking at.
This was a company I ran into after attending a home show and I just thought it would
