All building managers and maintenance technicians know that troubleshooting is often time-consuming and costly. That’s why products like the NWCC Wi-Fi Adapter from Noritz America are becoming increasingly popular. It is designed to give property owners and managers as well as installing and service contractors, full online visibility over their commercial tankless water heaters, regardless of system size — from a single unit to multiple units in multiple locations.
Customized alarms and timely alerts, all via the web, should result in more focused troubleshooting and reduced system downtime for building managers, according to Andrew Tran, Noritz marketing manager.
“Whether monitoring single or multiple tankless sites, managers and technicians can use their laptops and tablets to stay up to date on what they need to know, when they need to know it across multiple properties and locations,” he says. “Should problems arise, the NWCC Adapter immediately transmits via web all the relevant, actionable error information so that management can take quick action, solving problems or preventing further issues.”
An organized, web-based dashboard and alarm system keeps managers and maintenance technicians current via multisite monitoring and site-specific notifications, customizable alarms sent directly to designated individuals, timely service-schedule alerts and valuable troubleshooting insights as well as other important and actionable information. Although most monitoring will be done via dashboard, with notifications coming via text or email, a dedicated mobile app is also available for access via smartphone or tablet.
The adapter can be used on a single commercial tankless water heater, while for multiple-unit tankless rack systems, the adapter would connect to the rack’s system controller. One adapter can monitor up to 24 units in a single system. Property managers and contractors can continuously track the operational status of multiple tankless water heaters at multiple locations. Advance service alerts trigger timely reminders via email or text, allowing managers to proactively anticipate maintenance needs and minimize unit downtime.
Instead of physically checking on individual tankless water heaters in multiple systems — including those not in need of service — the NWCC Adapter pinpoints problems and transmits all error data, so managers can focus on what truly matters. Managers can customize their dashboards and alarm systems to speed comprehension and decision-making. Alerts and notifications can be targeted to specific key personnel, allowing managerial preference to control the flow of information. The NWCC Adapter is compatible with both iOS and Android.
714-422-8120; www.noritz.com
