What the Heck Do All Your Employees Do?

If you can’t clearly define job duties, neither can your workers. Here’s a crash course in assigning job titles.
What the Heck Do All Your Employees Do?
If your company expands, like Jim Dandy Sewer & Plumbing, you might need to do some retraining or hiring to round out your staff to define job duties.

When Scott Spencer took over Jim Dandy Sewer & Plumbing in Seattle at the end of 2012, he found a company with no real corporate structure. That was a problem, because there were two sides to the business that required very different skill sets.

“There were no actual job...

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