![What the Heck Do All Your Employees Do?](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fdandy.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=620&ixlib=php-1.1.0&q=75&w=1024&s=b8bad6f1941d9f4cbf02ba84ce24c9f0)
When Scott Spencer took over Jim Dandy Sewer & Plumbing in Seattle at the end of 2012, he found a company with no real corporate structure. That was a problem, because there were two sides to the business that required very different skill sets.
“There were no actual job...