Hip to High-Tech

An Illinois contractor embraces new tools and technologies to boost productivity and jumps into social networking to communicate better with customers
Hip to High-Tech
Chris Jacobs, left, and owner Jake Saltzman unload the Big Brute cart jetter.

“We’re known as the technology leaders in our area,” says Saltzman, owner of First Response Service in Sandwich, Ill., which does business as First Response Drain Service. “It’s our claim to fame. No one else around here uses the technology we use.”

The company periodically...

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