Looking Good

Being a community-minded company not only is good for the area you serve, but also will provide benefits to your business

As I am writing the column for this issue, my oldest daughter is in the middle of a 200-plus-mile bicycle ride with our church’s youth group to raise money for world hunger relief. It’s a tough week-long ride, but this is her second year taking part in it with three other youth.

Every year I look at how many miles they are going and think to myself that there is no way I could ever do that and wonder how they can. Then I watch and I see how it is done — with teamwork.

They all encourage each other, work with one other and push each other. Good things can happen when we work together.

Why don’t we in the plumbing industry do more of that then? Why don’t we want to work together for the better? Don’t get me wrong, there are plenty that do, but not everyone.


Recently Randy Lorge, who writes a column for us four times a year in our Industry Insider feature, took a crew back to the Navajo Nation reservation in Arizona. While there, the team encountered conditions as bad as anything they’d ever seen — which includes Indonesia, South Africa and India.

The team of volunteers spent early June helping residents of the Navajo Nation reservation near the Piute Mesa area of Navajo Mountain in Arizona as part of the Community Plumbing Challenge program.

They were working on homes and making it possible for those homes to get clean water. Many of the homes there are so remote that there is no running water, no sewer system or no electricity.

The team tackled three homes, replacing all plumbing fixtures with energy-efficient options and installing 1,200-gallon water cisterns and septic systems. Pumps were put in to pressurize the new water distribution system. Support was provided by groups partners and even corporate sponsors.

This is how things get done and how this industry gets a better name for itself.

Another example is in Minnesota where T’NG Plumbing owners Gina and Todd Grundmeier have been running a Pay it Forward program for the last several years in their little hometown of Dexter.

The 2019 project was their sixth year — and was one of the largest yet. New bathroom and kitchen fixtures, flooring and appliances — and a whole lot more. The Grundmeier’s are already planning for their 2020 project and are actually working on a side project with a plumbing company in northern Wisconsin, hoping to help a family there.


Taking on projects like these — and bigger or smaller ones — shows the communities that you work in that you care about them and want to help. It will show potential customers that you enjoy this profession and do quality work.

You might not think about it, but doing little helpful projects like these from time to time will also pull in potential customers for your company. It also helps your employees feel good about the company they work for, and they will reward you by sticking with you for a long time.


Does your plumbing company do community-service projects or help in the community somehow? I’d like to hear about it. Call me at 715-350-8346 or email me at editor@plumbermag.com.

Enjoy this issue! 


Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.