One of the biggest decisions for any service plumber these days is flat-rate pricing versus time-and-materials (T&M) pricing. There are strong arguments for both sides, and I am a firm believer that there is no one-size-fits-all approach. The choice is an individual one. I’m not here to convert you. There is a much deeper lesson, if you’ll take the journey with me.
In our company, we fought flat-rate pricing for a very long time. We purposely led with the “mom and pop” foot in our branding and saw T&M pricing as an extension of that.
For many years, it worked well and
Confessions of a Flat-Rate Pricing Convert
No matter where you land in the debate over flat-rate pricing versus time-and-materials pricing, there’s a lesson to be learned in the author’s story
Jul 02, 2018
| by Anja Smith |
