Confessions of a Flat-Rate Pricing Convert

No matter where you land in the debate over flat-rate pricing versus time-and-materials pricing, there’s a lesson to be learned in the author’s story

One of the biggest decisions for any service plumber these days is flat-rate pricing versus time-and-materials (T&M) pricing. There are strong arguments for both sides, and I am a firm believer that there is no one-size-fits-all approach. The choice is an individual one. I’m not...

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