Every contractor I know has a few hard-earned scars from the school of experience. In this business, lessons usually come with a price — a missed opportunity, a technician who wasn’t the right fit or a great employee who walked out the door because you didn’t invest in them the way you should have.
Lately, I’ve been reflecting on some of those tough lessons that I’ve heard about from talking to contractors and what they’ve earned from them. We’ve all seen it: Recruiting top-notch people in the trades is harder than ever. The demand is there. The work is there. But
