Plumber Industry News: June 2018

A roundup of recent industry news exclusively for plumbing professionals

HammerHead launches redesigned website
The newly redesigned HammerHeadTrenchless.com website provides customers in a wide range of industries faster and easier access to in-depth information and resources regarding trenchless methods and products. In addition to improved navigation and design, other new features include: a dealer locator tool, enhanced product pages, links to purchase products on the e-commerce site, industry-specific content to help users find trenchless solutions to match their needs, and access to the HammerHead resource library, with user manuals, product literature and other documents.

GPS Insight recognized for outstanding customer service
GPS Insight was acknowledged for its exceptional customer service at the 2018 American Business Awards. GPS Insight won the Bronze Stevie Award for Customer Service Department of the Year in the software category. This is the sixth award for customer service GPS Insight has won in recent years. The company was also the only telematics company that received an award for customer service this year.

Katherine Cornick
Katherine Cornick

PRIER names new marketing manager
PRIER Products announced the promotion of Katherine Cornick as its marketing manager. She has been with PRIER for the past year as marketing coordinator, growing the brand, managing communications, and enhancing PRIER’s social media presence. In her new position, she will lead PRIER’s marketing efforts in advertising, social media, trade shows, marketing collateral and more. She will oversee the creation of all of PRIER’s marketing material, including product communications, press releases, packaging, videos, and signage.

Keeney Mfg. launches mobile catalog app
Keeney Mfg. announced the launch of its new mobile catalog app. The free app puts an expanded catalog of Keeney, Plumb Pak, Stylewise, and Bélanger products in view, while also offering product information as up to date as the internal systems.

Bill Frenzel (left) from Empire State Associates with Brasscraft’s Mark Duford.
Bill Frenzel (left) from Empire State Associates with Brasscraft’s Mark Duford.

Brasscraft Mfg. celebrates partnership with Empire State
In 2018, Brasscraft Mfg. celebrates a 40-year partnership with Empire State Associates. Empire is a manufacturer’s agent covering the plumbing and HVAC industry across New York State in the wholesale distribution channel promoting the Brasscraft, PlumbShop and Cobra brands.

Steven Shepard
Steven Shepard

RIDGID names new director of product management
Steven Shepard was named director of product management for RIDGID in Elyria, Ohio. In this role, he will manage the development of new products from creation through launch; lead global, cross-functional new product development teams; and design and implement a growth strategy for RIDGID hand, tubing and pipe fabriation tools. Shepard, formerly with Black & Decker, holds a bachelor's degree from Sam Houston State University.



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