Business/Marketing/Sales

Take a look at the advertising circulars that come with your Sunday newspaper and it’s not hard to find yourself asking this...

The idea of launching a business and becoming your own boss has always been an integral part of the American Dream.But many...

Leaves have been falling, the air is cool and crisp, and we recently “fell back” on that extra hour of sleep. But now...

How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...

Although the process may differ, contractors agree that annual performance reviews can be the biggest key to unlocking an employee’s potential.Since purchasing...

Many times, customers want to sell lateral lining by advertising and showing that they have the best widget to get the liner...

You know what they say about good reputations: They take a lifetime to build but only a second to destroy. That’s true...

A few weeks ago, I received a frantic email from a friend who works for a real estate company. I had seen...

Property managers and real estate investors can mean steady, reliable work for plumbers. If you are willing to provide terms, these groups...

As you can probably attest from personal experience, most people don’t have a lot of cash on hand these days. Rather than...

Want to see a fight among plumbers? Start a rhetorical cage match that pits flat-rate billing against charging by the hour.Some...

If you’ve ever taken a marketing class or attended a marketing seminar, the speakers always talk about branding. They say: “You have...

If you want to grow your plumbing business, you need to recruit and train a team. But you can’t just hire anyone....

Let’s assume your plumbing company has an excellent safety program. You’ve been trained and designated as the competent person on project excavation sites....

Often, people think of hiring a plumber only in reaction to emergencies. However, as we know, proper maintenance can prolong the life...

The presidential election is coming up and we’ve been bombarded with advertisements either praising or lambasting the candidates for many months. As politics...

Being in the plumbing business means dealing with customers, employees and lots of other people. Unfortunately, dealing with people can create conflict....