Business/Marketing/Sales

It’s important that you have a happy workforce. A happy workforce means better retention, which means much less time and money spent...

If you found a treasure map that you knew for sure would lead to a pile of treasure, would you follow it?...

Maybe you’re weighing the pros and cons of hiring your first employee. Maybe you’ve had employees for years and have been handling...

During the busy months, time seems to just slip away. One minute you are drinking your morning coffee and checking your email....

If you spend any time filtering through contractors’ Twitter or Facebook accounts you will find that several have been abandoned with the...

No doubt your customers have heard of hard water. But that doesn’t necessarily mean they understand it and what to do about...

Does your plumbing business need a BHAG? No, a BHAG is not a fancy new piece of plumbing equipment. It stands for:...

At Royal Flush, we put most of our advertising dollars toward Google keywords or Google advertising. But you do need to have some other...

Every now and then when I want to measure a kid’s height or retrieve change that somehow found its way under my...

The internet affords small-business owners countless opportunities to market their products and services. This is a blessing and a bit of a...

For years, Cary Hansen felt like he owned just a job while running his business, Hansen’s Plumbing & Mechanical in Ventura, California....

Some days it is hard to believe that I have been with Royal Flush for 10 years. But then I take a...

If your business is booming and you need to add staff, or you’ve had an employee resign, you face the challenge of...

A plumbing company is only as good as its team. When your customers think of your company, they’ll think of your employees....

Diagnosing problems with a deep-water well can be difficult. Symptoms of a serious problem, like no water in the house, can be...

In 2015, former U.S. Secretary of Labor Thomas Perez was quoted as saying: “We are on the cusp of huge breakthroughs on...

It’s one thing to find out your local paper is writing a story on your small family-owned plumbing company. It’s quite another...