Business/Marketing/Sales

When seeking to draw repeat business, the most important factor isn’t necessarily the quality of the service you provide or even the...

My 17-year-old son recently opened a checking account. He rolled his eyes and shook his head “no” when the bank teller asked...

If bees stayed in their hives every day, the miracle of cross-pollination — which creates the bounty of fruits and vegetables that...

Andy Prestigiacomo is a believer of taking risks, of seizing opportunity when it presents itself.Look no further than the successful growth and...

In addition to the national unemployment rate, the U.S. Department of Labor’s Bureau of Labor Statistics (BLS) calculates something each month called...

The start of a new year is a time when business owners think about the goals, targets and objectives for the year to...

We're almost ready to switch to a new calendar. When you do, here are five fast tips to start the new year...

Small-business owners tend to have goals, plans and visions for the future. They also have challenges to face and obstacles to overcome....

Nexstar Network recently announced the results of its annual employee engagement and customer satisfaction surveys.Nearly 240 North American plumbing, heating, cooling and...

In a nutshell, a toxic employee is a person who is not just difficult to manage or get along with but whose...

As we begin fresh with a new year, it’s always a good time to sit down and evaluate your business. Determine where...

Maybe you’re weighing the pros and cons of hiring your first employee. Maybe you’ve had employees for years and have been handling...

Here’s a collection of the most-read stories on PlumberMag.com over the past year. If you missed any of these, now is your...

So you’re all ready to buy a new piece of equipment for your business – maybe a trailer jetter, a new truck...

It happened. Again.Maybe a shared tool went missing. Maybe someone on your team dropped the ball and didn’t show up to a...

Today’s leading companies recognize that sustainability is an important part of their business strategy. A company’s sustainability strategy can help increase revenue...

Customer reviews matter — and not just for the business owner’s ego. Reviews and star ratings, posted to sites like Yelp, Angie’s...