Business/Marketing/Sales

Selling is something you can’t completely ignore in the plumbing game if you want to ensure you maintain a steady workload. Here are ways to make that part of the job enjoyable and effective.

Being careful about how you communicate with customers can make those interactions go a lot smoother

Younger generation learns a different way of managing job sites from the old-timers.

Maintenance packages, customer support and technology will all help keep the customers coming back.

In just five years, The Sunny Plumber has moved into two other states with plans to grow nationwide.

By taking advantage of technology and updating methods, a contractor can ensure their business will be audit-proof

Making time on the job more pleasant for employees will reduce turnover and generally improve your life and theirs

Commitment to a brief daily review of a three-day pace report helps Frasier’s Plumbing better monitor the financial health of the business

Thinking about long-term growth for your business can fall by the wayside when you’re focused on day-to-day operations. But it’s worth carefully considering the pros and cons of the many different growth methods.

Finding and keeping great employees can be time consuming and costly, but cutting corners is even more expensive

Focusing on the skills only you can provide for your business and outsourcing other tasks can save time and money

It’s up to everyone in the industry to play a part in making sure the public understands the complexities of plumbing and why professionals — not handy do-it-yourselfers — are needed to fix problems