Business/Marketing/Sales

As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...

People can say some pretty crazy things to get off work. Admit it, you may even have been tempted yourself. And with...

There’s no doubt that the Internet is becoming a leading source of information. People are “Googling” and “tweeting.” If neither of those...

Your vans are much more than simply service vehicles. They provide a great canvas to advertise a company brand. However, according to...

The phone won’t ring unless you land a new construction job or a find those needed emergency jobs, and those require contacts....

As the owner of a 25-year-old sewer rehabilitation and drain cleaning business, I’ve learned the ins and outs of growing a company...

In the hectic day-to-day operations of a business it’s not always top-of-mind to step back and really check in with customers as...

You write the check for your credit card bill, toss the statement in the recycling bin, and put the check in your...

Do you want to class-up your drain cleaning and plumbing operation? Now you can. Mercedes wants small business owners and contractors to...

Starting a new business, or even expanding an existing business, often brings with it the need for some added financing. Hopefully, you...

What are some of the characteristics of a truly exemplary employee? Surely high on the list would be just showing up —...

A friend and the owner-operator of a small excavating company and I were talking about his workload the other day. He has...

Infrastructure jobs, including septic tank contractors and sewer pipe cleaners, are on the rise. A new report from Brookings.edu estimates that septic...

It’s never too soon to start planning your trip to the 2015 Water & Wastewater Equipment Treatment & Transport (WWETT) Show (formerly...

Many companies are social media savvy, but social media marketing is still relatively new and unknown — and sufficiently time-consuming — that...

The question isn’t why you should use vehicle maintenance software, but why not? Sure, you can store data on an Excel spreadsheet,...

During the economic woes of 2008, right when he bought Drain Line Services in Louisville, Ky., Steve Dabney says he held on...