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Great Expectations: 3 Ways to Attract Repeat Customers
Drawing in new customers while holding onto existing clientele is a constant — and growing — challenge for any business, but there are...
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5 Ways to Keep Plumbing Technicians Busy During Slow Season
During the fast-paced summer months there often isn’t time to catch your breath. But what about the slow winter months when snow...
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3 Reasons to Take Control of Your Fleet
A recently conducted survey of fleet management executives across the United States by a GPS fleet and asset tracking firm identified the...
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Skip the Pep Talk: Whip Those Employees Into Shape
As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...
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5 Craziest Excuses for Employees Calling in Sick
People can say some pretty crazy things to get off work. Admit it, you may even have been tempted yourself. And with...
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3 Reasons Business Websites Suck
There’s no doubt that the Internet is becoming a leading source of information. People are “Googling” and “tweeting.” If neither of those...
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Why Your Service Van Wrap Design Stinks
Your vans are much more than simply service vehicles. They provide a great canvas to advertise a company brand. However, according to...
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Plumbing Primer: 4 People Who Can Make or Break Your Business
The phone won’t ring unless you land a new construction job or a find those needed emergency jobs, and those require contacts....
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7 Startup Tips for New Plumbing Business Owners
As the owner of a 25-year-old sewer rehabilitation and drain cleaning business, I’ve learned the ins and outs of growing a company...
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3 Reasons to Cash in on Customer Surveys
In the hectic day-to-day operations of a business it’s not always top-of-mind to step back and really check in with customers as...
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Life Hacks: Simple Ways to Protect Your Identity
You write the check for your credit card bill, toss the statement in the recycling bin, and put the check in your...
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Want to Class-Up Your Fleet?
Do you want to class-up your drain cleaning and plumbing operation? Now you can. Mercedes wants small business owners and contractors to...
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5 Easy Ways to Ensure Small Business Loan Approval
Starting a new business, or even expanding an existing business, often brings with it the need for some added financing. Hopefully, you...
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Punch the Clock: 4 Ways to Handle Habitually Late Employees
What are some of the characteristics of a truly exemplary employee? Surely high on the list would be just showing up —...
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Why is Today's Workforce So Lazy?
A friend and the owner-operator of a small excavating company and I were talking about his workload the other day. He has...
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Septic and Drain Cleaning Jobs Projected to Increase 26 Percent
Infrastructure jobs, including septic tank contractors and sewer pipe cleaners, are on the rise. A new report from Brookings.edu estimates that septic...











