Brent Watkins was born and raised in Baytown, Texas, a suburb just outside of Houston. So when Hurricane Harvey hit the area...
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California Plumbing Firm Provides Disaster Relief to Hurricane Harvey Victims
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Displaying results 698-714 of 1119
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Company Adds New Tools to Reduce Water Softener Install Expenses
When installing water softeners, a Culligan dealer in San Antonio, Texas, oftentimes found homes that weren’t pre-plumbed. That meant bringing in a...
Editorial
Small Machine Yields Big Results
When master plumber Greg Schulte started Family Man Plumbing LLC in early 2012, he envisioned becoming more than a JAGWAV: Just a...
Editorial
Small Business, Big Mentality
Dave Banghart likes to describe his plumbing company as a “small shop with a lot of versatility,” and he isn’t joking.Banghart, owner...
Editorial
Adapting to Millennials Will Be Key to Companies Growing
As the baby boomers (those born between 1946 and 1964) retire in droves and Generation X (born between 1965 and the late...
Editorial
Plumbing Contractor Personally Meets With Customers to Build Relationships
Using social media and a strong focus on customer relations, American Drain Works & Plumbing Company has seen its clientele base in...
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Branding Plays Role in How Much Customers Like You
It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.Being...
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Unpredictable Hurricanes Make Plumbers Prepare for Worst-Case Scenario
When Hurricane Irma finally hit Florida on Sept. 10, it struck as a Category 3 storm instead of the Category 5 storm...
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Plumber Invests Heavily in Creating a Distinct Brand
As Bob Oates explains his drain cleaning and plumbing firm’s integrated marketing campaign, it’s hard to determine what’s more impressive: the number...
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Don’t Underestimate Likeability’s Effect on Profits
Do your customers like you? What about your plumbers, are they likeable?Maybe you think likeability doesn’t matter. Maybe you believe in the...
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Houston Plumbers Assist Customers with Hurricane Harvey Cleanup
Even as he was stuck at home on Aug. 28, Jim Michael, general manager of the Houston branch of Roto-Rooter, was anticipating...
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Searching for the Next Generation of Plumbers
Bill Rozga employs 30 people, including four master plumbers, three journeymen, two apprentices, and numerous support personnel. He knows that with the...
Editorial
Plumbers Get Support From Team to Help Company Grow
When Bill Rozga started his plumbing business 36 years ago, he didn’t realize how quickly his operation would grow.Rozga Plumbing & Heating...
Editorial
Snowbridge Tackles Pipe Rehabilitation Without a Liner
The town of Windsor, Colorado, had completed a large-scale remodel of its town hall and surrounding grounds. The landscapers and pavers could...
Editorial
Plumbing Contractor Builds Business Through Acquisition
Boyce Elza’s experience as a plumber and business owner goes back to 1994. His most recent venture, Busy Bee Plumbing, opened in...
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How to Deal With Unexpected Employee Turnover
Why do employees always quit at the worst possible times? It's the busiest time of the year, the phone continually rings, and...
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7 Ways to Create a Culture of Safety at Work
Safety is paramount. It’s critical to do everything in your power to keep employees protected from accident and injury. The best way...