Inside the May 2023 Issue of Plumber
![Plumbing Company Not Afraid to Take Calculated Risks](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fheiden_plumbing015.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=089d02c53a501cfa47ec8a85f3d69e69)
Heiden Plumbing isn’t afraid to invest in equipment and new technology in order to keep an upward growth
![Curing System Provides Some Much Needed Light](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2FOnTheRoad_lightray_lri.jpg?crop=focalpoint&fit=crop&fp-x=0.415&fp-y=0.525&h=75&ixlib=php-1.1.0&q=75&w=75&s=bb5415c76c4ec94c7d90999ad35430d2)
Pipe lining system’s UV curing helps California contractor achieve better productivity and increased profits
![A Bright Future](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fimage0_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=91a49a123b6e558a1bde444ddf25313a)
Plumbing company partners with local school district to provide opportunities for future trades students
![Is Your Crew Suffering From Service Fatigue?](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2FSB_laurie_guest.jpg?crop=focalpoint&fit=crop&fp-x=0.565&fp-y=0.245&h=75&ixlib=php-1.1.0&q=75&w=75&s=9083fdb4d285ea0faf51e2b29ad99fdd)
When dealing with customer service issues creeps into your daily routine, make changes to regain the performance you expect in the field and on the phone
![Tips to Look for When Selecting a Best Practice Group](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2FIndustryInsider_dave_bailey.jpg?crop=focalpoint&fit=crop&fp-x=0.51&fp-y=0.39&h=75&ixlib=php-1.1.0&q=75&w=75&s=7ab6ae49e670f15f60747d26d8dee281)
From opportunities provided to agreements, be sure to carefully look at what a best practice group has to offer your company
![Product Focus: Septic and Sewer Systems](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fairvac_vacuum_sewer_collection_system.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=79a86b86bf9f8e0c200525f6083c7fe0)
![Case Studies: Septic and Sewer Systems](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fwebtrol_pumps_case_study.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f0d94b092558aaf55e4e162501387dcd)
Remote monitoring system keeps lake safe
![Product News - May 2023](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fcherne-heavy-duty-poly-lift-line.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=153ef5dfffe0cc0c3ccecd5ad22e798f)
![Product Spotlight: Liner provides unparalleled stretch characteristics](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fproduct_spotlight_maxliner_wovox.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=bf72ed9d1c62bc185d1a99e747a12d92)
![Industry News - May 2023](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fandrew_ross.jpg?crop=focalpoint&fit=crop&fp-x=0.475&fp-y=0.38&h=75&ixlib=php-1.1.0&q=75&w=75&s=500d3417b728ff4fc37134aaa86dde69)
Answering services are one way plumbing companies don’t have to worry about missing potential customers and still give crews their time off