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Residential. Industrial. Commercial. R.I.C. Plumbing pretty much does it all, but it was underground work that really elevated the company. Rick Kuhns was...

Having to break bad news to a customer is bound to happen to each and every plumber. Whether you have to tell...

In a perfect world, plumbing technicians would punctually fill out their time sheets every day, keep detailed and accurate track of the...

Maintaining cash reserves and cash flow are challenging for many contractors, particularly those working in the commercial arena, where payment is typically...

A March 2017 call to clear a clogged sewer line appeared at first to be fairly standard for R.I.C. Plumbing of Lockport,...

Editor’s Note: Randy Lorge is one of the coaches for the Community Plumbing Challenge team, which is currently in New Mexico doing projects for residents...

PEX pipe has a number of characteristics that make it a good fit for commercial plumbing projects. Yet, many engineers remain hesitant...

The AHR Expo recently announced the winners of its 2019 Innovation Awards competition. Each year, products in various categories are recognized for...

Marketing a plumbing company is a blessing and a curse. On one hand, everyone needs us. That means a massive pool of potential...

You can’t help but smile when people tell you how much they appreciate your business’ services. By the same token, it’s rough...

Preparations for this year’s Community Plumbing Challenge will get started toward the end of the week. The program, spearheaded by the International...

Mobile payments app and card reader from TransNational PaymentsThe “invoice-and-wait” era is over. Accept credit card payments on the go and check...

“That machine is my friend. And I go nowhere without my friend,” says drain cleaning veteran Jeff Wall of the Mini-Rooter XP,...

When we meet, there is nothing us tradespeople talk about more than second-rate plumbing firms who undercut the prices on their services....

If you're like us, you read your favorite tool catalogs cover to cover. That's why MyTana continues to print and ship full-line catalogs...

If you are starting out in the plumbing trade and purchasing a threader for the first time, or it has been a...

Bradford White and Ellen Rohr launch video development seriesBradford White and Ellen Rohr have partered together on the new Ellen’s Corner video development...

Finding the words to describe a job isn’t easy. While there’s no way to include every little detail, it’s important to convey...