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Like almost all plumbing companies, our origin story is humble. That's how plumbers start businesses. One truck, home-based, the whole nine yards. We...

In this video profile, Linda Hudek takes on a simple job — replacing a leaky ball valve on the main shutoff in...

As an owner of a plumbing company, have you ever made it the entire way through a company culture article? You would...

It’s hard to tell what leaves Joe Holtz at Milwaukee Plumbing more impressed about the Close Quarters tubing cutter from Milwaukee Tool...

Having a can-do attitude is a must in this industry. You can’t walk into a customer’s home and say, “I can’t repair...

Master plumber Linda Hudek has learned many important business lessons since she established her business, LH Plumbing Services in Fairfield, Ohio, in...

Not so long ago, most people in the workplace received feedback once a year during a performance review. An employee didn’t expect...

There’s no way around it: Running a business in the plumbing industry means a lot of time on the road. You and...

Application leads to more follow-up communication Problem: Josh Cate, a service business owner in Knoxville, Tennessee, needed a better way to follow up with...

Sept. 13-14 Indiana PHCC Convention, French Lick Resort, French Lick, Indiana. Visit www.iaphcc.com/convention. Sept. 21 Northeast Wisconsin Plumbing Seminar, Liberty Hall,...

When you employ technology originally developed for the U.S. Army to clean tank barrels, power isn’t a problem. So when customers asked...

A lot has changed in the plumbing trade over the years. A great place to see that evolution is located just outside...

Trust is an invaluable commodity for any business owner. You likely won’t have any customers if people don’t trust you to follow...

In the first article of this four-part series, I covered common questions about why backflow prevention devices are necessary. Here I’ll cover...

For the biggest, meanest drain cleaning jobs in Columbus, Ohio, locals trust Ron Zimmerman, owner of R&B Sewer & Drain. R&B subcontracts drain...