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As an owner of a plumbing company, have you ever made it the entire way through a company culture article? You would...

There’s no way around it: Running a business in the plumbing industry means a lot of time on the road. You and...

Not so long ago, most people in the workplace received feedback once a year during a performance review. An employee didn’t expect...

Master plumber Linda Hudek has learned many important business lessons since she established her business, LH Plumbing Services in Fairfield, Ohio, in...

Having a can-do attitude is a must in this industry. You can’t walk into a customer’s home and say, “I can’t repair...

It’s hard to tell what leaves Joe Holtz at Milwaukee Plumbing more impressed about the Close Quarters tubing cutter from Milwaukee Tool...

Application leads to more follow-up communication Problem: Josh Cate, a service business owner in Knoxville, Tennessee, needed a better way to follow up with...

A lot has changed in the plumbing trade over the years. A great place to see that evolution is located just outside...

Trust is an invaluable commodity for any business owner. You likely won’t have any customers if people don’t trust you to follow...

In the first article of this four-part series, I covered common questions about why backflow prevention devices are necessary. Here I’ll cover...

For the biggest, meanest drain cleaning jobs in Columbus, Ohio, locals trust Ron Zimmerman, owner of R&B Sewer & Drain. R&B subcontracts drain...

When Mark Treglia started up his plumbing firm in 2014 in Nevada’s Reno-Sparks metro area, about $17,000 of his initial investment went...

In this extended series regarding backflow prevention devices, basic information will be given for those who are new to the backflow industry....

The Typhoon Trailer Jet from General Pipe Cleaners offers an ideal option for clearing big lines or working on remote jobs far...

Thirty states have legalized medical marijuana and nine of those have also legalized it for recreational use. This has caused confusion for...

"The worst customer service experience ever! The plumber arrived an hour late for the appointment and was surly. Stay away!!!” “If you are...

Over the course of eight years running her own business and aided by advice from colleagues, Linda Hudek has developed an array...

The road map for selling a small business can be tricky to follow. And reaching your next destination — whether it’s a...

Water jetters can open up lucrative new markets and dramatically improve profitability for savvy, expansion-minded plumbers. But if used incorrectly, these expensive...