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“Culture” is a term that may seem nebulous or vague, but in reality, it can have a tangible impact on your business’ bottom line. This is true when the culture is healthy and strong, but it’s just as true when the culture is bad. A negative workplace culture, reeling from either bad leadership, a grumbly staff, or a lack of vision, can contribute to a number of very real, bottom-line problems. These can include higher employee turnover, less productivity, and even a decline in customer service standards. Recognizing that your culture is negative is a critical first step, but where do you
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