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Leadership Articles

How to Preserve Your Best Technician’s Knowledge Before Retirement

How to Preserve Your Best Technician’s Knowledge Before Retirement

When your most experienced technician retires, the knowledge they take with them can disrupt the whole business unless you plan now to mentor and train the next generation
Good Observation Skills Paramount for Keeping Job Sites Safe

Good Observation Skills Paramount for Keeping Job Sites Safe

Continual practice of a simple, four-step process can help ensure your job sites stay safe
Smart Business saboori

How to Standardize Onboarding for Field Crews

Efficiently turning rookies into reliable professionals by starting them out on an organized path to success
Industry Insider Westie Magnuson

The Promotion Trap

Why your best technician is becoming your biggest problem
Old-School vs Next-Gen Leadership: A Growing Disconnect

Old-School vs Next-Gen Leadership: A Growing Disconnect

As workforce expectations shift, contractors who adapt their leadership, communication and mentorship styles can strengthen retention and build stronger crews
The Deliberate Manager

The Deliberate Manager

Seven steps to scheduling yourself for success
Business Builder

The Power of Employee Engagement

Smart Busines saboori

Overseeing Change With Your Field Crews

A shift in the schedule, equipment, staff or procedure might make sense on paper, but if you want it to work in the field, you need a rollout plan
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How to Be the Right Kind of Leader When Heading Up a Crew

Josh training the team

The Perfect Tool for Building a Stronger, More Communicative Team

Smart Businesskate2

When to Know You or Your Team Needs Training

What to do before you invest in education and training for yourself and crew
Shelton Van

Built on Service, Strengthened by Family

Real-world strategies for scaling smart, training better, and keeping teams engaged drawn from one family’s remarkable business evolution
Business Builder

Bridging the Divide Between Owner and Employee

A look at what company owners wish employees understood and what employees wish owners knew
Pexels pixabay 159866

Mastering Your Craft: Business Books to Read to Learn and Improve

Here is a core list of books that will benefit contractors who want to be better at business management and improve their leadership skills