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Don’t get so caught up in the return on investment of your marketing dollars that you neglect what truly draws customers to your business

An invoicing strategy that’s organized, efficient and effective helps you get paid on time and supports the success of your plumbing and drain cleaning business

A newspaper columnist recounts the visit he had from a plumber, putting some perspective on the issue of trust

If you're concerned about your company's bottom line, any time of the year is a good opportunity to figure out how to trim overhead costs that may be eating away at your profits

Here’s a look at a few basic models you’ll want to consider as you’re developing your business’ preferred pricing strategy

There are only so many hours in the work day, so it’s important that your management style allows employees to maximize their productivity

Plumbing Manufacturers International says there will be a negative effect on makers of fixtures and fittings as well as consumers

A used ambulance combines with a custom water jetter configuration to give an Iowa plumber a vehicle that can efficiently respond to any drain cleaning emergency

The government doesn’t mess around when you owe it money. Do what you can to get out in front of your tax debt.

The driving force behind cable machines — what’s the deal with torque?

Transitioning to a paid time off system may make your employees happier and save you time, money and human resources headaches down the road

Make sure you know all of your legal rights so that you can handle the ramifications of a job site injury as stress-free as possible

Keith Mittl of Ultimate Drain shares why he chooses MyTana equipment to accompany him on his adventures as a drain tech

If you want happy and productive workers, avoid these sometimes trite, oftentimes dismissive phrases and take a more direct approach to communication

The economical Metro power drain cleaner from General Pipe Cleaners gives you root cutting power at a bargain price. With a capacity of 75 feet of…

The author shares more information about backflow prevention devices to conclude this four-part series

A well-written and executable budget is necessary for running a successful plumbing or drain cleaning business

You start your own business largely to have more control over operations, but there’s a point where that can become detrimental to both yourself and your company

One plumber’s tutorial on backflow prevention devices continues in part three of this four-part series

A roundup of recent industry news exclusively for plumbing professionals