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Building a team that works well together is the first step in a productive and successful company

Plumbing company uses careful approach to building a quality crew that helps earn a good reputation

Make it as easy as possible for potential customers to hire you when their plumbing systems need work

Even the most experienced technicians need continual training in confined-space entry procedures

Lack of safe drinking water and sanitation isn’t only a problem in other countries, you can also find it right here in the U.S.

This new 2022 Ford Transit cutaway with Knapheide KUV body has drawn a lot of attention for Joe Simpson Plumbing in Woodbury, Connecticut, according…

BurstingEntry 374026 Pow-R Mole Trenchless Solutions PD-33M The PD-33M pipe bursting machine from Pow-R Mole Trenchless Solutions is designed to…

Lining system used for historical rehabilitation Entry 374015 Problem: The historical Lake County Courthouse in Painesville, Ohio, contacted a…

Entry 374004 Glentronics PS-C50 combo system pumpGlentronics’ PS-C50 is the latest combo system from Pro Series Pumps featuring higher pumping…

Although the underlying technology is over 100 years old, flexible shaft drain cleaners are a recent entry to the industry. Over the past decade,…

Some of your best recruiters and brand ambassadors no longer work at your company

Perhaps it’s too dramatic to call plumbers a threatened species. But with a number of plumbing suppliers selling direct to the public, and the…

Super-flexible pushrod moves easily in and around tight bends

The M224 High-Speed Flexible Shaft Cleaner powers through residential and commercial lines

Jetters Northwest Brute jetters form backbone of New Jersey contractor’s drain cleaning business

Watts is offering “Mitigate Waterborne Pathogens with Precise Flow & Temperature Control: Leveraging New Hot Water Management Technologies,” an…

Breaking down the pros and cons and the best applications for both water jetters and cable drain cleaners

The Drain Borer cutting ball has rotating, precision-machined teeth to penetrate and chew through hard blockages like roots and encrusted debris in…

An easy path toward a disgruntled customer is not having all members of your team on the same page and failing to meet the standard of service the customer believes they’re going to receive

Customer communication can be tricky, particularly when you're an expert in your field