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Some crewmembers may question your established policies, but that doesn’t mean that it’s impossible to get them to fully believe in the company culture

Almost four decades into business, the Bill Howe Family of Companies in San Diego continues to look for ways to improve operations, such as its recent implementation of Verizon Connect’s Reveal platform

When trying to craft effective engagement strategies, consider how long employees have been on the job rather than just their age

Plumbers and wholesalers once had an unquestioned bond, but the emergence of big-box retailers has made that relationship trickier in today’s modern world

The contest, now in its third year, is open until April 26

Feikema Plumbing & Sanitation of Munster, Indiana, has maintained high productivity since 1956 by regularly investing in new technologies

PEX is PEX, right? Wrong. If you’re installing a PEX piping system, you need to be aware of the differences of the three PEX manufacturing methods.

Legitimate competition already makes it a challenge to rank high in online search results so it can be frustrating to see spam serve as an additional hurdle. Here’s what you can do about it.

General Pipe Cleaners' new 5R-10 cable makes sectional drain cleaning machines feel new again. That’s how experienced drain cleaning specialist Ben…

A roundup of recent industry news exclusively for plumbing professionals

Here are the latest product offerings for the plumbing industry

A holistic approach to well-being can pay big dividends for your operation

Employees serving as whistleblowers and reporting safety concerns have ways to protect themselves if the employer retaliates

This convenient app dramatically boosts contractors’ internet presence by enabling customers to post on-the-spot service reviews

As Jeff Matthews shows, just the name of your company can provide customers comfort in the type of service they’ll receive

Social media is something you have to pay attention to these days to maximize your company’s marketing and branding efforts. Here are some tips pertaining to one of those tools, LinkedIn.

Rinnai America Corp., a North American manufacturer of tankless gas water heaters, is launching a new product and showcasing a home automation…

Learn how to choose the best review site, how to deal with negative feedback and how to turn current customers into brand ambassadors

It’s nice to see overall revenue figures grow, but over the long term profitability is what you really want from your business

With federal tax code changes on the horizon, being prepared for tax season is more important than ever