An easy path toward a disgruntled customer is not having all members of your team on the same page and failing to meet the standard of service the customer believes they’re going to receive

This convenient app dramatically boosts contractors’ internet presence by enabling customers to post on-the-spot service reviews.

Growing your bottom line doesn’t mean you have to accept customers and jobs that aren’t a good fit for you

Software helps Texas plumbing firm generate online reviews, protect its online reputation.

Great customer service, effective social media is a potent combo for Montana plumbing firm.

You can still grab people’s attention with traditional forms of advertising, but their initial call to you most often hinges on what they see in online reviews

Before you can even attempt to give clients the solution they’re seeking, you have to be a company they’re willing to contact in the first place

Check out these tips for plumbers to implement a marketing strategy for bringing in new and loyal customers