Small Business Articles

In my previous article, I explored the SWOT analysis grid, a widely used business tool that helps entrepreneurs make big decisions in an...

There is an old proverb that goes, “Give a person a fish, and you feed them for a day. Teach a person...

Many business owners today simply do not adequately plan their succession. Reasons for procrastination vary and include not wanting to leave or...

In most markets, the competition is hot. Even if you’re investing in SEO, PPC, and Local Service Ads (LSAs), it can be...

Exit interviews are often used to find out why departing employees flew the coop. Business professor John Sullivan proposes a better strategy:...

Service plumbers see, touch, and smell plenty of frightful things all year long. We’ve got creepy crawl spaces, chilling attics, hair-raising sewer...

As a business owner, when you start making plans for the coming year, it’s important to step back and take a long,...

As business owners, we often associate an improvement in customer experience with an increase in cost. We think of airline tickets and the...

All plumbers should consider doing an annual report on their competitors. Completing a competitor analysis report will reveal possible course corrections for...

Linda Hudek of Fairfield, Ohio, was featured in the September 2018 issue of Plumber magazine. At the time, Hudek, daughter of a plumber, was...

There’s no need to beat around the bush: 2020 has been a rough year for pretty much everyone. And it’s not over...

Dalton Coveyou has not been in business long, having founded his company Hotshots Drain Cleaning of Petoskey, Michigan, only a year ago,...

These days, we’re all sort of culturally conditioned to believe we have to be all things to all people. And when you’re...

The Greek philosopher Heraclitus once observed that the only thing that is constant is change. That’s particularly true in today’s business world,...