We’re living in a DIY age where how-to videos for just about anything can be found all over YouTube. Still, we won’t...
Small Business Articles
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Protect Your Company’s Information From Cybercriminals
The internet empowers small businesses to compete, communicate, and collaborate like never before. Sadly, there are also some significant downsides, not least...
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Crafting Attractive Job Listings
Chances are good that you’re hiring. Part of the reason positions are so hard to fill in the plumbing industry is supply...
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How to Subdue the Potential Toxicity of Workplace Rhetoric
A survey conducted last year by The Harris Poll for job-search platform Glassdoor showed that 60% of 1,200 respondents felt it was unacceptable...
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Do Employees Deserve Praise Just for Doing Their Job?
Do you ever feel like there is way too much appreciation shown in your workplace? If you said no, you’re not alone....
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Who is Next in Line to Run Your Plumbing Business?
Imagine this scenario: A plumber named Charlie runs a successful business in his hometown. Everything operates smoothly until Charlie passes away unexpectedly, throwing...
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Gaining Control Over the Fear That is a Hindrance to Business Success
We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...
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Is It Time to Cut a Few Customers Loose?
Few businesses truly understand the actual profits generated by individual sales. Most metrics for sales effectiveness are monitored by reviewing top-line revenue...
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Controlling Group Health Care Costs in Your Business
For small-business owners, there are obvious advantages to providing decent employee health benefits. Among those advantages: improved employee morale, potentially fewer sick...
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Tax Tips for Plumbing Contractors
Tax season is here and plumbers need to start working on properly filing for their business.
Plumbing businesses have a lot of moving...
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Focus Marketing Efforts Through Platforms You Own
When Facebook told businesses it was all about getting “likes,” we put our efforts into getting “likes.” We thought the cards we...
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Customers Expect a Variety of Payment Options
Do you accept Bitcoin? Probably not.
Few plumbers take groundbreaking forms of currency, and that’s OK. However, customers do expect various payment options. If your...
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Charging Call-Out Fees For Providing Estimates
I'm going to begin with a brief look at car dealerships. Stick with me.
In the past, car dealerships would write down their...
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Can You Require Your Employees to Get the COVID-19 Vaccine?
Across the nation, COVID-19 vaccinations are being distributed slowly but surely, with the promise of wider vaccine availability in the months to...













