Small Business Articles

Stay on the “nice” list with these tips for rewarding your hardworking employees.

Anticipate. Communicate. Repeat. Learn how to prevent all-out battles from customer conflict.

Recruit. Retain. Repeat. It’s not rocket science.

Do you offer plumbing and drain cleaning services? If so, here’s a look at how to create a happy balance between the demands of each.

This Chicago company defends a no-tattoo policy. Let’s find out if a potential hire’s ink affects your hiring.

It’s not too late for early registration for the Pumper & Cleaner Profit Series.

Whether it’s sipping cocktails on a beach or cheering on your favorite NFLers, recharging your batteries is good for you — and your business.

If you can’t clearly define job duties, neither can your workers. Here’s a crash course in assigning job titles.

Let’s put the drain cleaner v. plumber licensing rivalry to rest, once and for all.

Stop waiting for customers to come to you. Get out there and find them!

You already carry around a mini computer in your pocket. Why not make your smartphone a full-time assistant?

Technological blessing. Necessary evil. Now that cellphones do more than ever before, plans are changing to keep up.

Tools. Trucks. Employees. There's a lot of risk involved with owning a plumbing business. Learn what type of — and how much — insurance you need.

A fellow plumbing contractor shares suggestions for a client-centered approach to running a business: “If you take care of your customers, they’ll take care of you.”