Back in 1920, when William Lutz founded the plumbing company that still bears his name, Woodrow Wilson was president, the Cleveland Indians won the World Series and women in America had just gained the right to vote.
A century later, it’s hard to conceive how much things have changed. But at Lutz Plumbing, based in Shawnee, a suburb of Kansas City, Kansas, several things have remained constant: The Lutz clan, now in its fourth generation of family ownership; an unerring focus on customer service; and continued investments in advanced technology that enhance customer satisfaction and open up new business markets.
There’s
